Frequently Asked Questions

Everything you need to know about your Arken Optics USA order

How long does shipping take for domestic orders?

Standard shipping within the USA typically takes 3-7 business days. You will receive a tracking number via email as soon as your order has been dispatched from our warehouse.

What is your return policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a domestic return or exchange.

Do you offer international shipping?

Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.

How do I know which size to order?

Each product page features a detailed size guide. We recommend measuring a similar garment you already own and comparing it to our specifications for the perfect fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Are your materials sustainably sourced?

We are committed to ethical fashion. We partner with suppliers who prioritize sustainable materials and fair labor practices to ensure high-quality, responsible products.