Returns & Exchanges

At Arken Optics USA, we want you to be completely satisfied with your purchase, which is why we offer a 30-day hassle-free return policy on all unworn and unwashed apparel. If your items don't fit your style or size, we are committed to making the exchange process as seamless as possible.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Pack Your Items

  Securely place the items in their original packaging with all tags attached to ensure they remain protected during transit.

• 3.
  Ship It Back

  Print the prepaid shipping label provided through our portal and drop the package off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, your refund or exchange will be processed within 5-7 business days.